Understand your role.
Prepare your voice.
Before a meeting, understand the agenda, what you want to ask and how you will keep decisions relevant to members.
Prepare step by step
Ask what you are agreeing to
Confirm the share, joining charges, service requirements and member responsibilities. Ask for information you can review later.
Understand how information is provided
Ask when and how members receive decisions, tariffs, meeting information and changes to the rules.
Follow up in writing
When you have a concern, record the date, what you asked and the response. Ask how to follow up and when to expect a reply.
A member question sheet
What I need to understand: ____. Relevant record or rule: ____. Person I asked: ____. Follow-up date: ____.
This checklist does not replace the SACCO statutes, agreements or rules. Ask for the approved document when you need something to rely on.
My checklist
Check each item as you prepare it.
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Put your preparation to use.
Membership requirements and rights are governed by the SACCO rules. Confirm current information before signing or paying.
Draft a membership enquiry