Membership.
A role you understand.
A member should understand what they agree to, how information is shared and where to raise a concern. This page offers questions to ask; the SACCO confirms its own rules.
Prepare step by step
Ask what you are agreeing to
Confirm the share, joining charges, service requirements and member responsibilities. Ask for information you can review later.
Understand how information is provided
Ask when and how members receive decisions, tariffs, meeting information and changes to the rules.
Follow up in writing
When you have a concern, record the date, what you asked and the response. Ask how to follow up and when to expect a reply.
A member question sheet
What I need to understand: ____. Relevant record or rule: ____. Person I asked: ____. Follow-up date: ____.
This checklist does not replace the SACCO statutes, agreements or rules. Ask for the approved document when you need something to rely on.
My checklist
Check each item as you prepare it.
Checks are not saved when you leave this page. You can print the checklist before closing it.
Put your preparation to use.
Membership requirements and rights are governed by the SACCO rules. Confirm current information before signing or paying.
Draft a membership enquiryRead the supporting guidance: BNR · Information on rights and responsibilities